Your Customers are mobile? Are you ready?
Having a mobile site is more important than ever before. In fact, by 2013 more than 50%
of search done online will be done on a mobile device and by 2015 there will be one mobile
device for every person on the planet.
User Experience Matters
- 71% of users expects a mobile site to load as fast as a desktop site
- 60% of users expect a mobile site to load in less than three seconds
- 78% of users will retry a site two times or less if it does not load initially
- 80% of customers abandon a mobile site if they have a bad user experience
A Bad Experience will Cost you Customers
- 57% of users will not recommend a business with a bad mobile site
- 40% of users have gone to a competitors site after a bad mobile experience
Mobile Users want to connect to Businesses in their Local Area
- 95% of smartphone users have searched for local information on their phones
- 61% of users call a business after searching and 59% of those visit
- 90% of these people act within 24 hours